About Us
Kelvin Jefferson founded
Jefferson Technology
Group in 2006
As your business grows, your IT costs will grow too. The danger is when they escalate out of control; simply funneling cash to fix IT issues isn’t a long-term answer to your problems.
The benefit of choosing to work with Jefferson Technology Group is that we’ll provide a roadmap to a predictable monthly fee that covers all your software and hardware needs.
If you’re constantly witnessing the same IT problems, come up again and again, that’s an indication of a larger issue that needs to be addressed at its root. By not fixing this, you’re draining your team and sapping their morale.
Jefferson Technology Group will identify problems, followed by our highly skilled engineers presenting a long-term solution to maintain and manage for ongoing benefits and a better user experience.
Mission
Our Mission is to solve our client’s needs with solutions that are effective, reliable, and cost-efficient while doing so with the best service possible.
Vision
At Jefferson Technology Group, our Vision is to be the best company in the USA–in the eyes of our customers, shareholders, communities and people.
About Us
Kelvin Jefferson founded the Jefferson Technology Group
As your business grows, your IT costs will grow too. The danger is when they escalate out of control; simply funneling cash to fix IT issues isn’t a long-term answer to your problems.
The benefit of choosing to work with Jefferson Technology Group is that we’ll provide a roadmap to a predictable monthly fee that covers all your software and hardware needs.
If you’re constantly witnessing the same IT problems, come up again and again, that’s an indication of a larger issue that needs to be addressed at its root. By not fixing this, you’re draining your team and sapping their morale.
Jefferson Technology Group will identify problems, followed by our highly skilled engineers presenting a long-term solution to maintain and manage for ongoing benefits and a better user experience.
Mission
Our Mission is to solve our client’s needs with solutions that are effective, reliable, and cost-efficient while doing so with the best service possible.
Vision
At Jefferson Technology Group, our Vision is to be the best company in the USA–in the eyes of our customers, shareholders, communities and people.
OUR SERVICES
What We Do
We provide fast, reliable and inexpensive computer and system support to home and small business users. Select the IT service category below to find out more information!
IT Architecture
Our extensive expertise and experience in data center transformation helps transform IT service delivery, operations, and resources.
Assessments
We consider varied perspectives when conducting IT assessments: business, information, applications, and technology.
Networking and Digital Collaboration
Accelerate performance and decision making by connecting people, data and peripherals leveraging Nextgen collaboration and networking technology.
Data Centers
Consolidate and upgrade legacy infrastructure with next-generation technologies such as cloud, mobile, and web services
Servers & Storage
We manage the design, development, contracting, and installation of dedicated server hosting, server networking, and backup cloud technology.
Physical Security and Disaster Recovery
Recover and protect your business IT infrastructure in the event of a disaster with pre-defined processes, procedures, and backups in place in the event of a disaster.
OUR SERVICES
What We Do
We provide fast, reliable and inexpensive computer and system support to home and small business users. Select the IT service category below to find out more information!
IT Architecture
Our extensive expertise and experience in data center transformation helps transform IT service delivery, operations, and resources.
Assessments
We consider varied perspectives when conducting IT assessments: business, information, applications, and technology.
Networking and Digital Collaboration
Accelerate performance and decision making by connecting people, data and peripherals leveraging Nextgen collaboration and networking technology.
Data Centers
Consolidate and upgrade legacy infrastructure with next-generation technologies such as cloud, mobile, and web services
Servers & Storage
We manage the design, development, contracting, and installation of dedicated server hosting, server networking, and backup cloud technology.
Physical Security and Disaster Recovery
Recover and protect your business IT infrastructure in the event of a disaster with pre-defined processes, procedures, and backups in place in the event of a disaster.
We provide cost-effective IT support and computer repair services to satisfy a client’s business needs.
OUR packages
Monthly Maintenance
Basic
you receive tier 1 on-site IT Help Desk Support for all desktop and portable units.
This will include monthly checkups and diagnostic reviews.
Also included are remote support and basic documentation of client computers.
This package does not include Server or VPN Appliance support and maintenance.
Standard Plan
you receive all of the services of the Basic Plan with the addition of commercial diagnostic tools for troubleshooting and maintenance.
Also included is tier 2 support for the monthly monitoring of one advanced server.
(Advanced servers run any of these services: Open Directory, Mail, Software Update, Netboot, NAT, DHCP, Web as well as File sharing services) and Retrospect Servers, and 1 Firewall .
Advanced Plan
you receive all of the services of the Standard Plan.
With the addition of documentation on your entire IT Structure, monthly written reports of server status as well as weekly monitoring of Retrospect Logs.
OUR packages
Monthly Maintenance
Basic
you receive tier 1 on-site IT Help Desk Support for all desktop and portable units.
This will include monthly checkups and diagnostic reviews.
Also included are remote support and basic documentation of client computers.
This package does not include Server or VPN Appliance support and maintenance.
Standard Plan
you receive all of the services of the Basic Plan with the addition of commercial diagnostic tools for troubleshooting and maintenance.
Also included is tier 2 support for the monthly monitoring of one advanced server.
(Advanced servers run any of these services: Open Directory, Mail, Software Update, Netboot, NAT, DHCP, Web as well as File sharing services) and Retrospect Servers, and 1 Firewall .
Advanced Plan
you receive all of the services of the Standard Plan.
With the addition of documentation on your entire IT Structure, monthly written reports of server status as well as weekly monitoring of Retrospect Logs.
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